Política de reembolso

Return & Refund Policy

We accept returns within 30 days of delivery.

To be eligible for a return, items must be:

Items sent back to us without first requesting a return may not be accepted.

Customers are responsible for the cost of return shipping.

If Return Shipping Protection was purchased during checkout, the return shipping cost will be covered by us.

Customers who purchased Return Shipping Protection at checkout are eligible for free return shipping.

Return Shipping Protection is non-refundable once the order has been placed.

Once we receive and inspect your return, we will notify you if the refund is approved.

If approved, the refund will be issued to your original payment method within 5–10 business days.

Please note that your bank or payment provider may require additional time to process the refund.

Certain types of items cannot be returned, such as:

If you have any questions about your return, please contact us at:

tiendagranmoda@gmail.com